Reference

kertas 777 Privacy Policy for Your Account

Our Privacy Policy explains what kertas 777 collects when you open an account, sign in from a phone, or check DANA and QRIS status.

Account data explainedWallet details clarifiedDevice access coveredPolicy contact path
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CONTACT OUR DESK

Get Clear Help With Privacy Requests

A direct support route helps when you need to ask about stored data, correct an account detail, or understand a wallet reference.

Account privacy request Send your question through the account support route, identify the phone number on file…
Wallet status query For DANA, OVO, GoPay, or QRIS records, provide the transaction reference and date rather…
Access concern If an unfamiliar device appears in your account history, contact support through the available…
DATA HANDLING DETAILS

What Our Privacy Controls Cover

We keep this policy practical: you should know what enters our records, why it is used, and how to request a change.

Account records

We use your phone number, login details, verification result, and account activity to authenticate access and respond to account questions. We do not need your wallet password for a support check.

Cookies and sessions

Cookies and similar session tools can remember sign-in state, language choices, and security events. You can adjust browser cookie settings, although some account functions may then require another sign-in.

Device signals

A mobile browser or desktop session may send device type, browser version, IP address, and session timing. These signals help us compare access events and investigate unfamiliar account activity.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity, we retain matching references and status details needed to reconcile an account request.

Security measures

We may request phone verification before discussing account data or changing a sensitive detail. This step helps prevent a third party from receiving personal records through a support request.

Retention and changes

We retain records for the period needed for account service, security checks, dispute handling, and legal duties. Ask support for a data copy or correction using the account contact path.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often before account access. They cover mobile sessions, Indonesian wallet references, account corrections, and the steps needed to contact us without sending sensitive credentials.

It covers account details, phone verification, wallet references, device and browser signals, cookies, session activity, support requests, retention, and the ways you can ask about or change personal data.

We may collect your phone number, login credentials, verification records, device type, browser details, IP address, session events, and account activity needed for access and security.

Yes. The policy includes payment references, amounts, timestamps, and status connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity. Wallet passwords are not requested.

Use the support path displayed in your account, identify the phone number on file, and ask for a data copy. We may complete phone verification before releasing personal records.

You can request a correction through the account contact route. Explain which detail is wrong and provide the matching account reference; we may ask for verification before making a sensitive change.

Cookies can retain sign-in state, language choices, and security events in your mobile browser. Browser controls let you adjust them, but removing cookies may require another account sign-in.

Where local law permits, you may request deletion or restricted use of connected personal data. We assess account, security, dispute, and legal retention needs before replying through the support route.